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- Contact Us
Email: email@example.com Office Phone: 519-442-2519
If we do not respond in 24 hours... it is probably because we did not get your email! If so... please call and speak your phone number slowly & clearly. Thanks!
We often have someone answering the desk from 9:00am til 9:00pm each day.
Please... no calls please from 9pm to 9am... thank you!
Remember that Grand River Rafting is a "virtual" business... we meet you where your trip begins... we do not have a store.
Grand River Rafting Company LTD is two companies... Grand River Rafting Compamy and Heritage River Canoe & Kayak Company
How the Booking Reservations Works
1) Once contacted, we email you our trip reservation form to fill out.
2) You email back the completed form with your choice of trip, start time & desired options.
3) We then send you the reservation confirmation of date & time, with driving instructions and what to bring.
4) If weather is bad we will send you a weather report advising you whether to cancel... remember we want you to enjoy the trip... not endure it! (Our weather policy is book another date or full refund)
Please... please... ignore the "Weather Channel Forecasts... they are only 20% accurate if that!
Full payment is made before each trip when making your reservation.
All payments are in Canadian dollars
Trips cancelled 48 hours prior to departure will receive a full refund.
Trips cancelling later then 48 hours will lose the 25% of their credit card payment.
Trips cancelled by Grand River Rafting due to weather... can be rescheduled or fully refunded.
All groups participating in the Grand River Rafting programs will be required to sign a liability waiver prior to starting their adventure. waivers
We do not share Personal Information obtained through our Web site with any third parties, except with persons who are contracted to administer our information technology requirements and who agree to comply with our policies and requirements relating to privacy and confidentiality of Personal Information.
We have 4 start points... below is an interactive map. Click Here to view our locations in Ontario.
Enjoy an evening on the Grand River at the nearby River Ridge Bed & Breakfast